Ivy Cottage information folder

Welcome to Cransworth Springs and we hope you have a very enjoyable stay with us in Ivy Cottage. This guide should provide everything you need to know about staying in the cottage however please do not hesitate to ask should you have any questions or concerns during your stay. We are on site most days or you can try one of our contact numbers or email:

Simon mobile – 07906627649 Caroline mobile – 07811132712

contact@cransworthsprings.co.uk

Wi-Fi – The PIN for all networks you will come across around the site is cransworth

Check out

Is 9.30 am on your day of departure.

Kitchen

Relevant pages from instruction manuals are available via the Links page of our website www.cransworthsprings.co.uk however please note the following points as a guide:

To turn the oven on, turn the left-hand knob to the 6 o’clock position and set the temperature with the right hand knob.
To turn on extractor fan above the hob simply pull open the door and adjust fan level using the switch on the right hand side. If the oven does not turn on it probably means the power has been cut and the clock needs resetting. Please ask for help.

The freezer and tumble drier are in the utility room next door.

Media

As we have a poor terrestrial TV signal TV in the cottage is obtained through the satellite Freesat service. Both TVs are smart and have Freesat built in.

Press the “Home” button on the remote (House symbol)
From here either select Satellite for live TV (Freesat channels) or your required smart streaming channel. Please remember to log out of any of the smart apps before you leave.

Next to the lounge TV is a Soundbar with sub-woofer for enhanced TV sound and for you to play your music. For TV sound turn the soundbar on using the power button on the Majority remote control and then press the mode button until Opt is selected as indicated in the red display on the right of the soundbar. Adjust volume, bass and treble as required. Remember to turn the TV speaker sound off.

To connect your music device via Bluetooth:

Press the mode button until Bluetooth is selected
On your device scan for devices and connect to Majority Ben Nevis II (if a PIN is requested it is 0000)

Drainage

Our sewer drainage is provided by a septic tank. To avoid blockages it is therefore essential that only the basics of poo, pee & paper (toilet) are flushed down the toilet. Please make use of the sanitary bags provided for anything else which can be disposed of in the general rubbish. Also, please ensure that you use only the toilet paper provided by us. Just ask if you need more.

Coffee grounds should be discarded in the bin and not washed down the sink. Thank you for your help with these points.

Rubbish and Recycling

There are 2 bins provided next to the parking space. The company we use to collect our business waste (CTC Waste) process all the rubbish and separate out recycling from other waste. It therefore doesn’t matter what you put in either bin.

There’s also a separate bin for dog waste if applicable.

No need for you to worry about bin collection days, we will gather all bin contents as necessary and put out on the relevant day.

Fire Protection

A fire blanket is provided on the side of the lower kitchen unit by the bin. A fire extinguisher is provided on the left-hand wall of the utility room.

There are 4 smoke detectors. Above the kitchen, lounge, bedroom and utility room. If the alarm sounds the escape route is through the main front door. The door has a thumb turn lock so a key is not required to unlock it. There is an emergency lighting torch plugged into the power socket by the microwave. This is designed to come on automatically in the event of power being lost in the building. Unless there is an emergency please leave the torch in its holder and leave the socket switched on.

Bathroom Towel Rail

In the winter months the towel rail is part of the central heating system so will warm up whenever the heating is on. In the summer months when the central heating isn’t being used, for towel drying there is a timed electric element within the radiator. Use the Boost button on the white box (bottom left of the towel rail) to select the time you’d like the heater to run for. One press for ¼ hour up to 5 presses for 4 hours.

Heating and Hot Water

Both are provided by a gas boiler situated in the utility room. There is a carbon monoxide alarm in the utility room. Please do not tamper with any settings on the boiler. If you experience any problems, please let us know.

The boiler heats water on demand so there is no hot water tank. Please note that if the hot water hasn’t been run for a while it can take a little time to run hot again.

The control panel for the central heating is in the lounge on the wall to the right of the bedroom door. It is set to auto with room temperatures pre-set within the programme across time zones during each day. If you are cold simply press the upward arrow button to increase the target room temperature. This will apply until the next time zone kicks in which will revert the target

Water Main

The stopcock is located in the cupboard under the sink.

Electricity

The mains switchboards and earth trip breaker are located in the top cupboard in the utility room.

Utility Room

The following can be found in here:

Freezer
Iron and ironing board
Airer
Washing basket and pegs
Retractable washing line is located on the outside corner by the gas bottles. The hook is on the green wall adjacent. (You will need to wrap the line around the anchor point on the line housing to keep it taught).

Pool Towels (When pool is available)

Pool towels are provided in the wardrobe for your use around our pool. These should not be taken away from the site at all e.g. not to be taken to the beach. These pool towels are chlorine resistant so please don’t use your bathroom towels around the pool.

Swimming Pool (May to September)

Clearly safety is our main concern here. We want you to enjoy the pool and surrounding area, however please note the following points:

The deep end is nearest the cottage and is 1.6 metres (5’ 5”) deep. The shallow end is nearest the main house and in 1 metre (3’) deep. There is a gently sloping section between the two.
All children under 16 must be fully supervised by a responsible adult at all times. Please note that there are no lifeguards. We would strongly recommend that even adults do not use the pool on their own in case of difficulty.
We will uncover the pool each morning by 10am after water testing and cleaning (keen, early swimmers please let us know when you arrive, and we’ll aim to cater for your requirements). The pool will be covered by 10pm.
The pool’s heat pump, situated next to the pool house, runs between 9.30am and 6pm when required to heat the water. You may notice some low background noise from this when in operation.
We clean the pool regularly, however being an outside pool leaves, insects etc. can fall in during the day. Please use the pool nets if required.
Only plastic cups, glasses and plates to be used around the pool.

Piskey Hut (BBQ Hut)

This is our all-weather barbecuing venue! It will seat 6 comfortably around a central charcoal barbecue. All of our guests are welcome to use this at no extra cost. However, to avoid disappointment we operate a booking system on a first come first served basis. If you wish to use the hut please let us know. To make it as easy as possible for you we will provide the following:

Plates and bowls
Cutlery
Plastic glasses
Bottle opener
Bin bag
BBQ tools
Bluetooth / Aux soundbar

You will need to provide charcoal and lighters, food, drink and conversation! All we ask is that you place all rubbish in the bin bag provided and place dirty plates, cutlery etc. in the green plastic box and we’ll wash up next day.

Dogs

If you have your dog/s with you they must not be left in the cottage unattended at any time. We have provided throws to be used to protect furniture. Please clear up all mess and place in the dog waste bin. If you run out of poo bags please ask and we can provide some.

Dogs must remain on a lead around the pool area and must not enter the water.

Emergency Information

Your postal address is:

Cransworth Springs, Rosenannon, St Wenn, Bodmin, PL30 5PL

What 3 Words location - Overtones.gives.reserved

Directions to give doctor, emergency services, etc.:-

On the unclassified road linking Wadebridge and Rosenannon 1 mile before Rosenannon.

Coordinates 50.468 North 4.875 West

Emergency Services

Emergency: FIRE, POLICE, AMBULANCE or COASTGUARD dial 999 or 112

Police – 101 for non-emergency enquiries

Doctors Surgery:

Wadebridge & Camel Estuary Practice

Wadebridge Surgery, Brooklyn, Wadebridge, Cornwall

01208 812222

There’s also a surgery in St Columb Major (01637 880359).

NHS Choices – 111 for non-urgent medical or dental matters (24hr. helpline)

Defibrillator – www.heartsafe.org.uk

The nearest Casualty units are:

Minor Injuries
Call before going to find out opening times
Bodmin Hospital 01208 251577
Fowey Hospital 01726 832241
Launceston Hospital    01566 765653
Liskeard Hospital    01579 335278
Newquay Hospital 01637 893623
St Austell Hospital    01726 291199

Accident & Emergency

Royal Cornwall Hospital, Treliske, Truro, TR1 3LJ 01872 250000

Derriford Hospital, Derriford Road, Plymouth, PL6 8DH 01752 202082

Anything else – please just ask.

Simon & Caroline

Fire risk assessment checklist – Small premises with paying guests

Responsible person (e.g. employer) or person having control of the premises: Simon Jones

Address of premises: Ivy Cottage, Cransworth Springs, St Wenn, Bodmin PL30 5PL

Number of floors: 1 Number of rooms: 3

Construction: Block / stone

Date of fire risk assessment: 30/9/23

Date of previous fire risk assessment: 16/3/23

Suggested date for review: 30/9/24

Fire hazards and controls

Are fixed electrical installations inspected and tested every 5 years?

Yes X / No

Are electrical appliances periodically inspected and tested?

Yes X No

Is the use of trailing leads and adaptors avoided where possible?

Yes X No

Are gas appliances inspected and tested every 12 months?

Yes X No

Is smoking permitted on the premises?

Yes No X

Are suitable arrangements in place for those who wish to smoke?

Yes X No

Are the premises adequately secured to prevent unauthorised access?

Yes X No

Are combustible materials, waste and refuse bins stored safely clear of the premises or in purpose-built compounds/rooms?

Yes X No

Are fixed heating systems subject to periodic maintenance?

Yes X No

Are portable heaters subject to periodic inspection and used safely?

N/a X Yes No

Are there adequate fire precautions in the use of open fires and log burners? e.g. regular chimney sweeping

N/a X Yes No

Are adequate measures taken to prevent fires from cooking equipment? e.g. prohibiting deep fat fryers

Yes X No

Are filters and ductwork subject to regular cleaning?

Yes X No

Is the standard of housekeeping adequate to avoid the accumulation of combustible materials and waste e.g. from tumble dryers?

Yes X No

Are combustible materials kept separate from ignition and heat sources?
Yes X No

Is it ensured that all contractors who undertake work on the premises are competent and qualified?

Yes X No

Are suitable measures in place to address the fire hazards associated with the use and storage of dangerous substances?

N/a X Yes No

Are there any other significant fire hazards in the premises?

Yes No X

If the answer to the above question is yes, please list each hazard and any control measure to reduce the risk of fire, in the box below. If the answer to any question is no, include suitable action within the Action Plan.

Electrical installation checked and tested 15/3/23

Fire protection measures

Are all escape routes kept clear of obstructions to enable people to escape safely?

Yes X No

Are all fire exits easily and immediately openable?

Yes X No
Are distances to final exits considered reasonable?

Yes X No

Do the walls and structures protecting the stairway and escape routes provide an adequate level of fire resistance?

N/a X Yes No

Is the fire resistance of doors to stairways and escape routes considered adequate?

Yes X No

Where necessary, are doors fitted with suitable self-closing devices that close the doors effectively?

N/a X Yes No

Are there adequate levels of artificial lighting provided in the escape routes?

Yes X No

Where necessary, has a reasonable standard of emergency escape lighting been provided?

Yes X No

Where necessary, is a reasonable standard of fire exit and fire safety signs provided?

N/a X Yes No

Are smoke and/or heat alarms/detectors provided and is the extent and coverage considered adequate? Consider also CO alarms.

Yes X No

Is there a reasonable provision of firefighting equipment (fire extinguishers, fire blankets)?

Yes X No

Record brief details of the above measures in the box below. If the answer to any question is no, include suitable action within the Action Plan.

Thumb turn locks on the inside of external door.

Emergency lighting torches provided

Connected smoke / heat alarms in kitchen, lounge, bedroom and utility

Fire blanket in kitchen. Powder extinguisher in utility.

Management of fire safety

Are procedures in the event of fire appropriate and documented?

Yes X No

Is the information on fire safety and the action to take in the event of a fire given to guests?

Yes X No

Are any staff members given regular instruction and training on the action to take in the event of a fire?

N/a X Yes No

Are frequent checks carried out to ensure exit routes are kept clear and fire exits remain easily openable?

Yes X No

Are periodic checks carried out on fire doors to ensure they remain in good condition and close effectively?

N/a X Yes No

Are domestic smoke and heat alarms tested at least monthly? Include CO alarms in testing.

Yes X No

Where fitted, are weekly testing and six-monthly servicing routines in place for the fire detection and alarm system?

N/a X Yes No

In self-catering premises, are all smoke/heat alarms (or fire detection and alarm systems, where fitted) tested at every changeover?

Yes X No

Where fitted, are monthly and annual testing routines in place for the emergency escape lighting?

Yes X No

Where provided, are fire extinguishers subject to annual maintenance?

Yes X No

Are records of testing and maintenance maintained?

Yes X No

Record brief details of the above measures in the box below. If the answer to any question is no, include suitable action within the Action Plan.

All fire procedures and FRA included in property information folder

Smoke and CO alarms tested at each changeover

Action plan
If any of the above boxes are ticked with a ‘No’, the deficiencies should be described below, along with proposed action for rectification.

Item Deficiency Proposed action Timescale Person responsible

None